Dubai Airports announces priority measures for special needs travelers - Beacon

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Monday, December 5, 2022

Dubai Airports announces priority measures for special needs travelers

Priority check-in, boarding for people of determination in Dubai

Travelers with hidden disabilities will now have greater support when journeying through Dubai International Airport.

As part of a new campaign called We all meet the world differently, DXB is introducing a priority route through the airport for people of determination.

Designed to make travelling easier for passengers with hidden disabilities including autism, chronic fatigue and post-traumatic stress disorder, the fast-track routes will enable eligible passengers to move faster through check-in, passport control, security and boarding.

All passengers wearing sunflower lanyards — an international symbol designed to raise awareness of hidden disabilities — will be able to utilise the route.

The sunflower lanyards will also provide airport workers with a visual cue that a passenger may need extra assistance, additional time or more support while in the terminal.

The move is part of the UAE Vision 2021 and Dubai Plan 2021 for Dubai to become the world’s leading disability-friendly city.

In the second phase of the scheme, the airport will open dedicated quiet rooms for people of determination. It also plans to roll out other solutions, including what it calls "connected airports" and an "airport safari tour".

Last year, Abu Dhabi International Airport introduced two sensory devices designed to help relax children with conditions such as autism.

The airport and Zayed Higher Organization for People of Determination opened the pod-style rooms incorporating educational, recreational and therapeutic techniques through an integrated set of sensory experiences.

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